• On june 15th 2017, CRTC announced that as of December 1, 2017, all individual and small business wireless service customer will have the right to have their cellphones and other mobile devices unlocked free of charge upon request.In addition, all newly purchased devices must be unlocked that day forward.

    As well, update to trial period will allow customer who are unhappy with their service to cancel their contract within 15days and return their device in near-new condition at no costs,as long as they have used less than half their montly usage limits.

    Please read more at Telecom Regulatory Policy CRTC 2017-200

    All customer who purchased cellphone device from Caseking Cellphone Care, Please visit our location at 248 Queen Street East, Brampton with your proof of purchased receipt to get your device unlocked free of charge.